You will have a 3-day inspection period for your watch before it is ineligible for return. Please note import duties and fees are non-refundable.
Please contact us for a refund authorization before shipping the watch. Note that you will be responsible for all return shipping costs and for any risk in the process.
Please pack the watch securely and ship it to:
1229 N. North Branch St.
Chicago, IL 60642
International customers assume additional risk due to restrictions on shipping Rolex, and other high-end watches, to the U.S. from foreign countries and will be responsible for any taxed or customs fees potentially incurred.
Provided that the watch is returned in the exact same condition, we will issue a full refund for the watch. Refunds for all transactions will be issued to the original form of payment and this process typically takes 3-5 business days to complete.